Headquarters

Microsoft Dynamics Retail Management System Headquarters for Multi-Site Retailers and Wholesalers

RMS Headquarters from Microsoft Dynamics

For retailers operating across multiple sites and locations that require increased business intelligence EPOS with the capability for advanced reporting and management tools. RMS Headquarters enable company-wide reporting to be consolidated and can be further enhanced with advance reporting and business intelligence tools.

Retailers, especially retailers with multiple branches, or running a chain of stores, face an increasing array of EPOS challenges that can have a large impact on the efficiency with which a store is run and of the resulting impact on the all-important bottom line and profitability of the business.

Contact RMS to discuss Microsoft Dynamics Headquarters

Inventory Control and Tracking within your EPOS System

A chain store or multi site/ multi-till occupancy can bring with it its own challenges.
Microsoft Dynamics RMS Headquarters is designed specifically for the multi-branch epos system.
Inventory control and tracking does what it says. It enables you to manage and track inventory for either individual stores, multiple stores or across the entire organisation. When you are empowered with real-time stock information you can keep inventory at the most compelling level, increase inventory rotation and purchase from suppliers with the most advantageous pricing strategy.

• Track in detail, information on stock quantities, reorder points and restock levels for each item at every store.
• Automatically request content to be added to the stock levels.
• Create and manage a master inventory database that can be downloaded to any group of stores. Information on item types, departments, categories, suppliers, substitutes, aliases, parent relationships - to name but a few - can be copied to stores for regular identification.
• Advocate the balancing of inventory by managing stock transfers across multiple stores. Inventory transfer log tracks stock movements.
• Nominate selected stores or sites as warehouses where stock can be received and distributed.
• Effect inter-store transfers and quantity checks across multiple branch epos systems to determine stocking levels at all of the chain stores or multi-site retailers. Whenever information is uploaded from a store, the quantities in Microsoft Dynamics RMS Headquarters are automatically updated.

Purchase Orders

Business costs can be reduced by managing supplier relationships with greater efficiency.
Microsoft Dynamics RMS Headquarters software helps you to identify your purchasing requirements, record all purchases and print purchase orders (POs) for all the stores across the multiple sites.

• Generate POs for chosen items by quantity sold during a pre-determined time period to quickly reinstate the items that have been sold throughout the duration.
• Implement stock transfers from store to store or from warehouse to store.
• Send the POs to each store for individual receiving or send a combined PO to one location (for example, the warehouse) for central receiving and later disbursement.

Pricing, Sales and Promotions

Consolidate and control from a central point, item prices chain-wide across multiple branches, by region or for each store individually.

• Select which items will be on special offer at specific stores or across the multiple sites
• Set up special pricing for items, categories or departments - including percentage discounts and fixed discounts - and implement as required.
• Price changes can be changed with immediate effect or during a specific time frame.
  

Sales Tracking

In depth data from every transaction performed across the multiple branches of the chain store is retained by Microsoft Dynamics RMS Headquarters. This invaluable information gives you a top-down view of what is selling, and importantly, where it is selling.

• Maintain detailed information on invoice number; items sold; as-sold prices; collected taxes; customer, cashier and sales staff ID's and serial number and matrix information as applicable.
• Generate sales and profit analysis, sales commissions and tax reports, easily.
• Keep track of special transactions from each store, including work orders, back orders, layaways and quotes.
• Compile comprehensive data collection in accordance with data warehousing and online analytical processing (OLAP)
  

Customer Management and Marketing

Your customers are the most important asset to your store. Microsoft Dynamics RMS Headquarters in a multi store environment retains a complete profile of customers from the multiple sites and enables you to provide a service that is based on actual insight rather than pure conjecture, and empowers you to create cost effective, clearly targeted and effective marketing campaigns.

• Track demographics, preferences, account balance and credit information, purchase or problem histories.
• Retain chain-wide purchasing tendencies, shopping frequency, and purchase values, readily available at the head office.
• Create thorough and accurate databases for marketing and relationship selling from customer data compiled by Microsoft Dynamics RMS Headquarters.
• Maintain detailed accounts receivable data for each customer.
• Send consolidated monthly statement to your on-account customer that includes transactions and payments from across your chain of stores.

Employee Management

Another one of your greatest assets that needs to be closely monitored are your staff. Microsoft Dynamics RMS Headquarters monitors the activities and hours for sales reps and cashiers, enabling you to manage your labour costs much more effectively.

• Upload attendance records at the head office to calculate labour costs.
• Centrally compute sales commissions based upon sales transactions and commission structures from associates' profiles.
• Gain valuable insights into employee performance by reviewing detailed and summary sales reports that can be grouped by cashier or sales representative.

Powerful, Flexible Reports Within Your Multi Store EPOS System

Business information can be accessed in fast and flexible ways.

• Generate consolidated reports to show sales breakdowns. Slow moving items can be identified and sales for any specified day checked - by store location, item, department, category, customer or taxes.
• Preview reports on screen. Print or export to Microsoft Office Excel, Microsoft Office Word, and other applications and formats that are support by the Microsoft Windows operating system.
• Customisable reports - hide or display additional information, change group levels and sort data the way that you want to see it. "Memorise" the report so that changes will remain the same the next time you wish to view the report.

Advanced Security Features

Tight security is crucial to your peace of mind and built-in security features restrict employee access and protect sensitive information to keep your business data secure across your multi branch EPOS till system. Grant or deny user access to Maintenance Mode, a special operating function that must be enabled for a user to change, edit or delete data stores in Microsoft Dynamics HQ.

Opening New Stores

Crucial to the expansion of the business is the opening of new stores. Microsoft Dynamics HQ will save you time and money by streamlining the process of setting up a new store. Once one store has been created and configured for Microsoft Dynamics HQ it enables you to roll a new store database to multiple store locations with the minimum amount of setup and configuration - leaving you with time to concentrate on other aspects of the business expansion.

• Export data from an existing store to easily create a Microsoft Dynamics RMS Store Operations database.
• The exported Microsoft Dynamics RMS Store Operations database will contain everything that the shop needs to be operation, including items, customers, tenders etc.

Integration That Works Now and in the Future

Duplicate data entry can be eliminated with the use of rich integration capabilities.

• Connect seamlessly with Microsoft Office programmes such as Excel and Word for data analysis.
• Smooth integration with Microsoft Dynamics GP and Microsoft Dynamics NAV offers connected retail and financial management for a multi-store network.
• Data generated by multiple tills across the retail chain can be integrated with merchandising systems, warehouse systems and other back-office enterprise systems of portals including Microsoft.
  

If it is further printed or media information you require, visit

• RMS downloads

If you require pre-sales support and advice, please contact RMS