EPOS Systems for Butchers & Farm Shops
Microsoft Dynamics Retail Management System (RMS) is your perfect partner if you have a Butchers shop or operate a Farm Shop. RMS has many references within this retail vertical and is experienced at dealing with farm shops and butchers with vast experience of the specific requirements and operating methods.
The Retail Management System allows your Farm shop and Butcher retail outlets to drive greater efficiency savings, improve customer service, reduce manpower and manual processes and empowers your staff with the ability to make confident buying decisions that produce results. This powerful solution has been deployed throughout many public sector organisations, schools and colleges and other institutions.
Contact RMS to discuss EPOS for Business
The software is built on a stable Microsoft platform that works like the software you are used to using - thus reducing training time and leveraging on other technologies that you may already have installed.
If you are working in a centralised Headquarters multi location environment, then the rich set of features offered by Microsoft RMS HQ will allow you to control your enterprise from a central location. Being backed by Microsoft and a rich partner network encompassing thousands of installations and reference sites ensures that the solution will be a good fit and the support will always be there.
For Farms Shops with a coffee shop or tea room as part of the offering, we have a Hospitality Add-in that satisfies the requirements of this particular vertical that the "out-of-the-box" solution does not provide.
Powerful Inventory Management System
At the heart of the Microsoft Dynamics RMS EPOS Software is a powerful built-in stock management system that allows you clearly define and group each product and service you sell. You will be able to code and price each item individually. You can assign a supplier or multiple suppliers per item and track re-order codes and costs for each.
RMS Store Operations will monitor stock levels within your business helping you to maintain the correct amount of stock on the shelf -essential to running a successful Farm Shop.
Keeping the right amount of stock helps you to reduce your costs and improves your cash flow. RMS Store Operations and HQ can accommodate many different item types to deal with the varying product and service types you offer within your organisation, including:
- Standard Inventory - for hard goods, products, items that have a stock quantity and value
- Case items - "Parent / Child" items - packs / boxes and other items grouped together
- Linked items - to auto-suggest selling one item based upon the sale of another
- Matrix items - to group and automate the setup and sale of multi-dimensional items, such as clothing or items sold by size and colour
- Weighed items (from a weighing scale - either linked to the EPOS or stand-alone)
RMS Store Operations Supports Price Embedded bar-codes
RMS also handles different VAT rates, for instance, some products may be zero rated, others such as camping gas may be reduced rated - RMS will organise your products into different VAT groups so your VAT report / return is calculated automatically.
Through our training workshops, we work with you to find the best and most suitable way of coding your items and arranging them by department and category.
A Farm Shop may have the following elements:
- Cold meats / Butcher's counter
- Cheeses and dairy produce
- Jams and other produce normally in jars and cans
- Outdoor clothing
- Camping equipment and accessories
- Equestrian products
- Tea room
- Hampers
- Self-picked fruit
- Ice cream counter
- Garden and pet accessories
RMS allows you to deal with all these profit centres, by having a terminal at each location or a terminal to share between profit centres. Once coded, you will be able to control your stock more effectively, run automated stock takes, know exactly how many of a given item you have on hand at any given moment, and be able to make more informed decisions when re-ordering for your farm store.
Through the back office manager program, you can run stock reports, routines for purchase ordering, generate forward orders, handle goods-in and automatically produce personalised product labels based upon quantity on-hand for your farm store.
Butcher Counter
Items in the butcher / meats section are also coded in the database and normally sold per pack / piece or per kg. Where items are weighed, RMS Store Operations allows items to be defined by the kilo, so the exact weight of meat can be tracked as it is sold.
The EPOS Terminal and point of sale software from Microsoft Dynamics can be linked to a weighing scale that is approved and stamped for trade use. This allows the product to be placed on the scale and the weight automatically fed into the EPOS software and price calculated. RMS also supports stand-alone weighing scales that produce labels. Here, the product is placed on the scale and the product is looked up on the scale.
The scale then calculates the price and prints a label that is affixed onto the product. This scenario is ideal for slightly larger farm stores and butchers where the customer will have the product weighed and then carry on shopping before finally arriving at the checkout. The product label features a "price embedded bar-code" that contains the product identifier and price all within the one bar code, so again, the Microsoft Dynamics point of sale software automatically loads up the correct product, sets the correct price and quantity so there are no mistakes at the check-out.
Having the correct weighing scale, EPOS terminal and accompanying point of sale software package in your Farm shop and Butchers section that are configured to work together is essential to avoid mistakes and maintain the correct customer flow and processing speed, so you can concentrate on delivering excellent customer service using a system that does what is sets out to do "on the tin".
Our unique range of equipment, experience, skill and dedication ensure that customers will come back time and time again.
Our EPOS software will also link to a Chip and PIN device that will ensure the correct amount is charged each time to the customer card, as opposed to having the amount keyed into the terminal by the operator. This again, eliminates key entry errors and allows you to focus more on the customer rather than pressing buttons! Our unique partner Commidea processes millions of transactions per year and you can rely on a fast and efficient and cost-effective service.
Stock ordering and goods in
RMS allows you to track what you have, and what you do not have, in stock, allowing you to maintain optimum stock on your shelf. Goods arriving at the Farm Shop may be flagged as seasonal, so when it comes around to Christmas and it is time to load up with decorations, your previously defined items can be instantly recalled, checked with the supplier and orders placed, ahead of time ready to see in Santa!
Back office and accounts
RMS Store Operations point of sale software can link to various accounts packages including Sage and Microsoft Great Plains (GP), as well as outputting generic file formats that can be processed by other packages. It allows you to clearly define nominal chart of accounts codes as part of the accounts integration. Alternatively, the various RMS "Active" reports can be configured to show the information desired by your accounts team and information can be exchanged electronically in CSV/XML/PDF and other file formats.
Customer Loyalty and promotions
RMS offers various out-of-the-box promotions; from Buy One Get One Free, to period discounts and buy-downs. Items may also be part of a mix and match program. Discounts may also be given by customer or customer group, either setting a discount percentage or specific price for a given product. Employee discounts can be easily managed. And of course, certain products can be excluded from discounts and promotions.
Where your farm shop requires more varied and complex promotions, our Advanced Promotions Add-in is available as an optional extra.
Customer loyalty is key - RMS features a powerful customisable customer database out of the box, allowing you to track customer details, and their purchase history. Details may be exported to mail-shot programs, marketing houses and e-mailing software. For farm shops that wish to operate a Customer Loyalty Scheme, our Advanced Customer Loyalty Program Manager Add-in builds upon the native functionality within Dynamics RMS. This allows you to use Loyalty cards, track points collected by the customer as they spend and visit and print coupons that are redeemable against future sales.
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Through the Microsoft Store Operations and Headquarters reporting, you can see total visibility: who your best customers are and track sales where discounts were given to keep an eye on promotions and their performance. This ensures they keep coming back to your Farm shop time and time again.
Web Integration
Thinking of launching your Farm shop and butcher counter on-line?
More and more country stores are now using the on-line channel to promote their unique offering in addition to operating and maintaining a physical operation. Nothing beats visiting a real farm shop to explore the produce that the region offers.
Having an on-line channel compliments this perfectly.
Having carried out the hard work of coding all your products, printing labels, organising your departments and categories and running promotions, performing a stock check and so on, getting up and running on the web cannot be easier.
You simply purchase and plug-in the NitroSell e-Commerce solution from our partner company and your RMS database is instantly exposed to the web.
The main emphasis on getting up and running is to assign product pictures to your items and to decide which products you do not want to display on the web - each product (in RMS) features a check box "Show on Web" - this one check box is responsible for uploading the product information to your web site and what's more - inventory levels between the two channels are synchronised. It could not be easier.
Service and Support
RMS is a leading Microsoft Dynamics Partner who covers the whole of the UK. We provide on-site hardware support and software support 7 days per week, 363 days per annum to a range of customers in different retail verticals. We only deal with RMS Store Operations and Headquarters, selected EPOS till hardware and weighing scales from Avery Berkel.
Checklist
- Powerful features ideal for your Farm Shop and Butcher counter
- Weighed products from a range of scales and devices
- All-in-one solution, including on-site support and service
- Customer and Supplier Database
- Purchasing, stock control and goods-in
- Multi-store capable with inter-store transfers and stock lookup functionality
- Advanced reporting
- Software developed and backed by Microsoft with future roadmap and robust support
- Links to accounts packages
- Powerful advanced Add-ins that are available should you wish to expand and develop
- Integrated e-Commerce package from a leading e-Commerce company
- Loyalty, promotions and discounts
- Reduce your operating costs, improve efficiency and reduce waste and shrinkage.
Streamline check-out operations and improve customer experience.
Follow up
Want to know more? Ready for a demo or require pricing at this stage? If you would like to know more about how RMS and the Microsoft Dynamics Retail Management System can transform your public Farm shop and/or Butchers Shop. Please contact us for further information. We are here to understand your business, help you grow and cut costs, as well as streamlining processes.
