An Overview of Microsoft Dynamics POS2009
Combining POS and RMS into one comprehensive package, Microsoft Dynamics Point of Sale 2009 is packed with innovative solutions for retail businesses, allowing effective control of all parts of your operation, from customer interaction, through inventory and stock control and back office operations - making Microsoft Dynamics POS2009 an all encompassing software package for single retail stores.
Microsoft Dynamics POS2009 is a powerful and easy to use retail management solution, which is flexible enough to meet the needs of small retail operations. For single stores Microsoft Dynamics POS2009 is the perfect EPoS solution for managing customer transactions and streamlining inventory management and reporting. This powerful EPoS solution is also a tool for maintaining customer records and purchasing habits, which fits seamlessly with your accounting software to automate financial record keeping - meaning Microsoft Dynamics offers real efficiency gains by cutting down on manual processes. Microsoft Dynamics POS2009 is easy to set up, with innovative wizards quickly bringing this EPoS solution into action. It is easy to learn, meaning your employees will quickly adapt to its intuitive interface, and provides a good cashier experience which reduces errors and speeds up customer transactions. It works with your existing software, like your accounting package, while Microsoft Dynamics POS2009 is fully compatible with all commonly used EPoS hardware, meaning your investment in retail equipment in devices like receipt printers and barcode scanners is secure.
The POS interface is specifically designed for EPoS touchscreen use which makes Microsoft Dynamics POS2009 a fluid, intuitive method of processing customer transactions and carrying out a range of retail tasks.Setting up Microsoft Dynamics POS2009When first using Microsoft Dynamics POS2009, the built in Store Setup Wizard prompts you for key information needed to set up your store with this innovative EPoS system. Quickly, key store information can be recorded with Microsoft Dynamics POS2009, with store names, sales tax levels and payment types accepted quickly put into place. Microsoft Dynamics POS2009 is ready for payment processing out of the box, meaning you can rapidly be up and running with this EPoS solution, taking payments from customers. In addition, Microsoft Dynamics POS2009 is easy to set up to use your existing EPoS hardware, while more can simply be added at later stages.Microsoft Dynamics POS2009 Point of Sale and Manager Views.
This innovative EPoS solution form Microsoft contains two defined views, Point of Sale View and Manager View. These views allow business owners and store managers to carry out business critical tasks in Manager View, while assigning tasks to your cashiers in the customer-focused Point of Sale View. Manager View allows you to set permissions to employees, controlling what parts of the EPoS system your staff can access and use. For example, you may want to allow your senior cashiers to create purchase orders, but allow your new trainees only to process transactions. With Microsoft Dynamics POS2009, the Manager View allows you to easily set these permission levels initially, and change them as and when you need to.
The type of EPoS actions you assign to employees can be saved as 'roles', allowing you to create defined sets of permissions for different types of employee and assign them and change them as you wish. This gives you added EPoS security by allowing you to restrict what information is available to your employees and what tasks they are able to carry out. Manager view in Microsoft Dynamics POS2009 also allows you to access a suite of customisable reports on your inventory, sales and employees. For example, you could perform a real-time stock check on a certain product type, or quickly access a table to see who your top performing cashiers are.Point of Sale View is available to staff in your storefront, allowing them process customer transactions.
The touchscreen optimised EPoS system allows speedy access to customer records, with accurate and automatic recording of customer information. Point of Sale View when used with a card reader accesses the card details and automatically records the purchase or transaction information against that customer's record, information which pools together to provide the reports available in Manager View. Point of Sale View with Microsoft Dynamics POS2009 also provides easy search capabilities allowing cashiers to look up inventory items and add these to sales transactions if needed. Further efficiency returns with Microsoft Dynamics POS2009 come with the ability of this EPoS solution to look up and view receipts for customers and select and return some or all of the items.Customer Transactions with Microsoft Dynamics POS2009Customer transactions are simple to carry out with the Microsoft Dynamics POS2009 EPoS system, which supports a range of EPoS hardware and all common retail tasks.
The touchscreen optimised view with Microsoft Dynamics POS2009 has a great deal of flexibility, allowing you to add buttons for commonly purchased items to add to a transaction. Returns are easy to process as receipts can be looked up and any or all items easily removed and refunded, while Microsoft Dynamics POS2009 also automatically calculates the proper change and can be customised to include buttons for common currency note denominations.
The Point of Sale view in Microsoft Dynamics POS2009 can also be adapted to suggest alternative products when items are not in stock, allowing your cashiers to instantly recommend other products to increase your chance of making a sale. And the customer experience is also enhanced with this EPoS touchscreen solution, as the onscreen touchscreen keyboard allows cashiers to quickly search for products in your inventory.
Items in your inventory can easily be grouped together in a kit, for example a gift basket, with Microsoft Dynamics POS2009. You can choose products to be included in the kit, see the individual and total value of these items, see the actual cost to you so you can see your margins, and apply discounts if required. Should a customer purchase a kit and any one of the items be unavailable, it is easy to exclude that item or add an alternative, all using Microsoft Dynamics POS2009's easy to use touchscreen interface.
Inventory Management with Microsoft Dynamics POS2009
Microsoft Dynamics POS2009 offers the ability to check inventory status in real time, giving up to date information on all stock, groups of products or individual inventory items. With this EPoS system's ability to cross-link different products with styles, it is easy to check on different product groups with the touch of a button. If items aren't in stock, the option to automatically create back orders can be presented to your cashier, allowing you to record the customer's request, order further stocks, take deposits and easily complete the remainder of the transaction once the stock is available. Because of the innovative reporting systems with this EPoS solution, it is easy to check how many back orders you have, and when inventory is received and scanned when it arrives, back orders than can be completed are flagged so you can contact your customer to inform them.
The ability is present in Microsoft Dynamics POS2009 to place special orders for items not usually carried in your inventory, creating purchase orders at the same time. If you give your cashiers this ability, you can also customise the Manager View in POS2009 to allow you to review all purchase orders created, viewing or amending them. Another excellent Microsoft Dynamics POS2009 feature is the ability to automate reordering of key products in your inventory, either when they run out or when a minimum level set by you is reached. Alternatively, you can easily create purchase orders manually, either by selecting from a list of products, or suppliers. And with this EPoS system, when inventory arrives and is scanned by the recipient, your purchase orders are matched and marked as complete, receipts are generated and inventory is automatically updated with your new shipments.
Inventory can be received in multiple locations, and within different locations in each store - either in the store itself or the back office, warehouse or storeroom. The location of stock can be set if you have multiple sites, allowing you to know which stock you have in each store. If you choose to move stock between your sites, you can record this information too with Microsoft Dynamics POS2009. With this EPoS solution you can also mark stock as being damaged, and generate reasons for this - prompting your cashiers to choose from a list of reasons items have been returned during the customer's return transaction. Business decisions can be made more clearly when you can see which items are being returned and why, giving you accurate information that allows you to calculate which items you wish to order more of, or not.
Reporting with Microsoft Dynamics POS2009
The market leading EPoS solution, Microsoft Dynamics improves the flow of important store information. With real time reports that allow you to analyse sales and inventory information, business owners and managers can make informed decisions that can generate more income, and save on costs. Even with multiple stores, the Manager View of Microsoft Dynamics POS2009 can generate a business overview with its reports, or split the information you want by store. This allows you to compare your different locations to see which are the best performing, or get at a glance data on your business as a whole.
Microsoft Dynamics POS2009 has thirty interactive reports which are all customisable and easy to interpret. These allow you to check every aspect of your business, including best selling items, most productive employees and information on sales per cashier, department, store or supplier. Microsoft Dynamics POS2009 improves the information flow in your business without needing complex manual reporting, giving accurate, usable data in real time. All reports are customisable for your retail operation and printable for your records.
Microsoft Dynamics POS2009 - Integration and Expansion
Microsoft Dynamics POS2009 works seamlessly with existing software, including MSSQL, Windows and Microsoft Office and shares information with QuickBooks and other accounting programmes easily. Microsoft Authorised Partners can also develop extensions specific for your business for Microsoft Dynamics POS2009, for example if you wanted to integrate your online operations or set up a customer loyalty scheme.
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When it comes to the Microsoft Dynamics Retail Management System, we are one of the UK's leading specialists if you would like to contact us you can email us or call 08458 333767
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