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The Premier EPoS Solution for

Department Store Retailers

OpSuite EPoS for Department Stores

Cloud-managed OpSuite Retail Management Solution from RMS gives you everything you need to successfully manage a modern Department Store business.

Within the busy department store setting both your customers and your staff require an efficient and simple point of sale (PoS). This is where the deployment of the RMS OpSuite cloud managed EPoS solution can help, allowing you to deliver an automated PoS process which ensures you can achieve your business’ goals in the most efficient manner possible.

A Simple Setup

Whether your department store is made up of a single site or multi-store franchise the OpSuite EPoS system is simple and easy to setup and integrate with your current equipment. Our expert team will also deliver a tailored training program to help empower your staff and get you up and running in no time at all.

And with our transparent and simple monthly subscription, you can reduce the risks involved with high capital expenditure.

ERP Integration

OpSuite is open and ready to connect to any ERP/Accountancy software, such as Microsoft Dynamics NAV, Microsoft Dynamics GP, Dynamics AX, and NetSuite. For department stores wishing to achieve the absolute highest level of engagement, OpSuite can be connected to third party systems that provide the best in customer relationship management (CRM) thus helping department stores engage with their biggest assets, their customers.

Customer Service

Modern Department Stores are destination retailers intent on offering an exceptional customer service and buying experience, both online and in-store. OpSuite facilitates this process and provides unvarying product descriptions and prices across all customer touch points, as well as making multi-channel services such as click and collect available. Within the product database, the OpSuite EPoS solution has many configuration routines for linked item selling, selling in different units (weight, litres, packs), actions against products and composite product “kits”.

  • Perfect EPoS

    OpSuite is the perfect retail Electronic Point of Sale EPoS software system for todays’ modern retailer.

  • Unique Features

    With any Department Store system, the management of stock and financials is paramount and OpSuite EPoS software has department store functionality built-in. OpSuite is packed with a rich set of unique features which will assist your retail operation in being more efficient and profitable.

    Whether you are a single store, multi-store or franchise retailer, then the rich set of unique features, coupled with OpSuite's cloud managed functionality, will allow you to effectively control your enterprise from anywhere you wish.

  • Cloud Managed

    OpSuite is a cloud managed retail EPoS software solution that is a Quantum leap forward in technology, capability and usability for retailers looking for the most efficient, easy-to-use EPoS system.

  • Empower Your Staff

    OpSuite EPoS solution for retail allows you to drive greater efficiency savings, improve customer service, reduce manpower and manual processes, empowering your staff to make confident buying decisions that produce results.

  • Customer Promotions and Loyalty

    A Department Store often requires multiple EPoS systems with access to customer accounts and loyalty schemes, the ability to manage multiple payment types such as promotional vouchers and interest-free credit offers, and have cash management features for store reconciliation, banking and links to the back-office accounts.

    Increase customer engagement at high footfall department store venues by capturing and analysing purchase data, and incentivising and rewarding spend. OpSuite provides the retail infrastructure to achieve this.

  • Full Shopping Experience

    Intuitive and modern, OpSuite POS has special features for your coffee shop or restaurant such as table numbering, table orders and kitchen printing. So whatever your Department Store size and profile, it is possible to tailor OpSuite to match your requirements. Opsuite can be linked to Avery Berkel Scales, so if your Department Store has a Delicatessen, it is the solution for you.

Contact RMS for an Estimate

Just send us a message, or give us a call to chat with one of our OpSuite team members about getting an estimate to match your EPoS ambitions.

We find our attitude towards customers determines their attitude towards us, and so we work with a powerful yet simple rule at RMS ~

'Always give people more service and product than they expect to pay for'.


TESTIMONIALS: What ambitious retailers Are Saying about rms

We were at a stage where our EPoS hardware was in need of a complete upgrade and we needed help with installation and data transfer of our existing RMS and NitroSell system.

Upgrading any EPoS system is often stressful and disruptive to both staff and the business. However RMS dealt with everything from the initial planning, loading the operating system on all the new hardware, transferring all the programs and data and completing an in depth system test. All this was done at the RMS Head Office and away from our working environment, allowing our company to continue as normal.

Once the new system had been installed and tested at RMS HQ, the hardware was shipped to ourselves and installed locally by RMS staff. The changeover was seamless and caused no interruptions with our day to day retail operations, with no down time as the installation was completed on a day when we are normally closed.

After care was exemplary, with RMS dealing with all software and actively monitoring our EPoS systems with their on-line monitoring service, in fact they have generally spotted and fixed any issue before we know it has occurred.

I can honestly say that RMS are, and always have been, the best EPoS IT company I have ever had the pleasure of working with.

RMS have always delivered on time, within the initial quotes and often beyond expectation. Having being with RMS for over six years we simply would not use anyone else.
Mark Burley

Director, Model Railways Direct Ltd