Careers

at RMS

We welcome your interest in employment at RMS. Please browse our job postings below.

Our customers need retail management solutions that they can rely on and we differentiate RMS from our competitors through our software features, our expertise and our customer service. We don’t want to follow, we want to lead.

To do that, we need people like you with the power to provide our customers with brilliant service.

What gets us really excited is when we can support our people to get everything they want too – whether that’s great training, career development, real job satisfaction or the chance to go far with a growing business.

 

Current career opportunities

Lead IT Support / Install Consultant - EPOS

Due to further expansion, RMS is seeking to recruit a Lead IT Support/Install Consultant for the installation and support of Epos retail management systems and associated software and hardware.

As the Lead IT Support/Install consultant, your primary responsibility is to deploy, manage and support client retail Epos I.T. systems.

You will be able to build strong and trusted relationships with the senior management of our retail clients and will understand the importance in key stakeholder management and relationships to achieve success.

This is an exciting opportunity to be a part of something bigger, as this position also leads our internal IT support team where you are expected to able to contribute to the development and governing of our company IT standards, policies, processes and procedures, with the aim of developing and maintaining a set of best practices.

SKILLS AND EXPERIENCE REQUIREMENTS

Applicants should have retail IT experience supporting Epos and in-store systems, for small, medium and enterprise level applications and network infrastructure.

They should also be an effective problem solver with an aptitude and interest in developing and applying skills in:-

  •  IT/Epos Software, Hardware and associated peripherals.
  •  Epos system troubleshooting, a knowledge of systems such as Anti-Virus, MSP and DC systems.
  •  Understanding of Windows operating systems, WIFI, ADSL/VDSL & VPN will be required.
  •  Managing and mentoring staff to develop and gain the most from their strengths and abilities.
  •  Building trusted relationships across all levels of staff and management.
  •  Managing numerous and at times conflicting priorities, along with experience dealing with retailers to ensure that the most is made from the commercial agreement.

Other requirements:

  •  Education - Diploma.
  •  Experience - 2 years retail systems installation.
  •  Language - English.
  •  Licences - Full Driving.

Salary and benefits will be dependent upon experience and qualifications - The salary range for this position is £20,000 - £24,000.

If you wish to apply for a position please forward your CV along with copies of certificates / diploma / degrees, and the names of two current work related references.

It is preferred that your CV (MS Word format) and accompanying documentation be emailed to: careers@rmspos.co.uk

 
 

Contact RMS for more information on this position

Just send a message, or call our HR department to chat with one of our team members about your career ambitions.

We find our attitude towards customers determines their attitude towards us, and so we work with a powerful yet simple rule at RMS ~

'Always give people more service and product than they expect to pay for'.

EMAIL    or    PHONE 01750 700 522

TESTIMONIALS: What ambitious retailers Are Saying about rms

"Our EPoS System was in need of a complete upgrade and we needed help with installation and data transfer of our existing RMS and NitroSell system.

Upgrading any system is often stressful and disruptive to both staff and the business. However RMS dealt with everything from the initial planning, loading the operating system on all the new hardware, transferring all the programs and data and completing an in depth system test. All this was done at the RMS Offices and away from our working environment, allowing our company to continue as normal.

Once the system had been installed and tested at RMS HQ, the hardware was shipped to ourselves and installed locally by RMS staff. The changeover was seamless and caused no interruptions with our day to day operations, with no down time as the installation was completed on a day when we are normally closed.

After care was exemplary, with RMS dealing with all software and actively monitoring our systems with their on-line monitoring service, in fact they have generally spotted and fixed any issue before we know it has occurred.

I can honestly say that RMS are, and always have been, the best EPoS IT company I have ever had the pleasure of working with. They have always delivered on time, within the initial quotes and often beyond expectation.

Having being with RMS for over six years we simply would not use anyone else."

Mark Burley

Owner, Model Railways Direct Ltd

CLICK HERE TO REQUEST YOUR EPOS SYSTEM REVIEW