OpSuite EPoS System

Drive your retail or wholesale business forward
from anywhere in world with 24/7 cloud hosted data.

A New Generation of EPoS Solutions

OpSuite Retail Management Solution is the perfect choice for dynamic retailers wanting to streamline their business processes and expand their reach. With OpSuite EPoS, you can increase profits, reduce costs, and create a seamless customer buying experience across all touchpoints.

Fully Customisable

OpSuite can be customised to match the exact needs of single stores, omni-channel retailers, international traders, and even multi-store operations. From differentiated pricing levels to automatic VAT exclusions, OpSuite is an EPoS solution that adapts to your way of selling.

Cloud Hosted

OpSuite is a private cloud hosted EPoS system which means you can access detailed, real-time information about your retail business from anywhere in the world. Make more informed decisions 365 days of the year with 24/7 access.

Advanced Technology

OpSuite has been developed to help you reduce operating costs, increase profit margins, and improve your customer experience in an increasingly fast-paced market. Grow your business with technology that gives you a
competitive edge.

Seamless Integration

OpSuite integrates seamlessly across your single-channel, multi-channel, or omni-channel touchpoints. Preconfigured at our headquarters to minimise downtime, you can create an enhanced buying experience for your customers with a solution designed to match your exact needs.

Training & Support

OpSuite consists of accessible, but still highly advanced technology. This is why we carry out workshops and training sessions to help you and your staff get to grips with your new system. Your EpoS system is adapted and tested using a client-centric approach.

Card Integration

OpSuite offers credit card processing integrated into the EPoS system. This allows businesses to accept credit and debit card payments from customers, which can lead to higher sales volumes and revenue speeding up the checkout process and reducing processing errors.

Connect Your Business to the Benefits of OpSuite

OpSuite Features Our Retail Clients Value

Ease of Use

Ease of Use

OpSuite utilises a user-friendly interface that is easy to navigate and understand, even for those who are not tech-savvy. This makes it simple for employees to quickly learn how to use the system, reducing training time and improving overall efficiency and speeding up the checkout process.

eCommerce and Webstore Platforms Integration

Integration Across eCommerce and Webstore Platforms

Using OpSuite Fusion, your new EPoS system can be integrated with eCommerce and website platforms such as Shopify, WooCommerce, Big Commerce and more! With new integrations being added all the time, speak with our EPoS team to find out exactly what’s coming next!

Stock Management

Stock Management

Even for omni-channel retailers, OpSuite allows you to keep track of your stock across multiple locations with live multi-location stock updates. Using OpSuite multi-bin, your warehouse can effectively manage up to 300 picks a day. Beyond this, OpSuite can be linked to a Warehouse Management System (WMS) to support high volume stock management.

Accounts Integration

Accounts Integrations

OpSuite can also be integrated with your accounts system, helping you keep your books in check — automatically! To avoid finding out about OpSuite’s latest features from your competitors, you can get advanced notification of OpSuite announcements by signing up to our newsletter.

Purchasing

Purchasing

As well as the ability to create purchase orders in advance, OpSuite also allows you to set store-specific ordering rules i.e. minimum and maximum levels. You can also match invoices against POs and stock that has been scanned by a handheld device.

Fulfillment

Fulfillment

OpSuite has a module for multi-bin warehouse environments, providing you with detailed stock insights, on demand. OpSuite can also handle picking and packing lists with details such as weight and dimensions available as you need. With OpSuite’s full range of fulfilment features, you can control your inventory from anywhere in the world.

Barcode Scanning, Label Design and Printing

Barcode Scanning, Label Design and Printing

As well as support for barcode scanning, OpSuite offers label design and printing capabilities for streamlining your stock management. With an accessible interface and responsive performance, every member of your retail staff can feel comfortable using OpSuite.

Paperless Solution

Paperless Solution

If you’d prefer for your business to go paperless, OpSuite supports paperless digital solutions such as email receipts and integrated digital loyalty cards. Your customers can have receipts sent directly to their email address, with opt-in options available for growing your marketing lists.

How OpSuite Benefits Ambitious Retailers Like You

Flexibility

Flexibility

OpSuite offers the flexibility you need to adapt to the changing face of retail. Whatever comes next, OpSuite will be several steps ahead.

Scalability

Scalability

Because OpSuite can be customised to the needs of your retail business, as your business grows, OpSuite can grow with it.

Development

Development

With access to a team of software developers and testers in the UK, we program your EPoS system to deliver the value you need.

Support

Support

Instead of using call centres, support for your EPoS system will be handled in-house by our dedicated team of experts.

Pricing Done Right, Every Time!

Wondering how OpSuite works for multi-location retailers with unique pricing requirements? In short, it works seamlessly!

OpSuite supports your business’s temporary and permanent promotional activities. Promotions can be scheduled in advance and limited to specific customer groups or locations. Whenever, wherever, or however you want your promotions to be applied, OpSuite adapts to your way of doing business.

With OpSuite EPoS:

  • Pricing and costs can be different across each of your locations
  • Bulk price changes can be applied using OpSuite’s Data Management tools and spreadsheet imports
  • Scheduled price changes can be applied ahead of time
  • Price levels can be set for different customer groups e.g. trade vs consumer
  • VAT exclusions can be applied for foreign customers
OpSuite Pricing Done Right

Just some examples of the promotional activities OpSuite supports:

Stacked Discounts

Stacked Discounts

Quantity Discounts

Quantity Discounts

Price Breaks

Price Breaks

Transaction Discounts

Transaction Discounts

Bundle Discounts

Bundle Discounts

Loyalty Rewards

Loyalty Rewards

Loyalty Redemption Promotions

Loyalty Redemption Promotions

Speaking of Loyalty…

OpSuite offers full support for loyalty card programmes and gift cards.

Your customers get all the perks of your business… with the additional benefits of an EPoS system that understands great customer service!

A New Generation of EPoS Solutions

It’s not just fashion and clothing retailers who are reaping the rewards of OpSuite’s EPoS system. From arts & crafts stores to farm shops and delicatessens, there’s no limit to the type of retail business OpSuite can benefit.

Arts & Crafts Shops

Arts & Crafts Shops

Department Stores

Department Stores

Discount Outlets

Discount
Outlets

Farm Shops & Delicatessen

Farm Shops & Delicatessen

Fashion & Clothing Shops

Fashion & Clothing Shops

Gift Boutiques

Gift
Boutiques

Jewellery Shops

Jewellery
Shops

Museums & Galleries

Museums & Galleries

Sporting Goods Shops

Sporting Goods Shops

Supermarkets

Retail Supermarkets

OpSuite Can Be Adapted

to Suit Destination Retail Environments, Tourist Locations,
and Even Pop-up Shops

Just some examples of the promotional activities OpSuite supports:

  • Kitchen printing
  • Item modifiers (e.g. different pizza toppings)
  • Price modifiers (e.g. meal deals)
  • Table designer
  • Table ordering / tablet devices
  • Table merging
  • Split Bill

Can’t See Your Business Sector Mentioned?

Don’t worry, we’d still love to hear about your business and explore if OpSuite can help you overcome your problems.

Why Choose OpSuite

Every business is unique and needs different approach delivered by a qualified team. With over 18 years of experience, RMS offers a selection of professional services to help you through the process of choosing an EPoS system.

Manage Your Retail Relationships

For helping you manage B2C and B2B relationships, OpSuite offers CRM functionality such as logging contacts and calls. It can also manage GDPR opt-ins/outs by anonymising customers with the click of a button.

OpSuite also allows you to differentiate between accounts to ensure you’re getting the details right for every relationship you form (e.g. wholesale vs consumer). When we say that OpSuite is built with your specific business in mind — we mean it!

Lower Financial Investment

As a cloud managed EPoS system, OpSuite has all the functionality and features of a traditional EPoS Retail Management Solution, but with a higher level of agility and substantially lower investment costs.

Cloud managed technology has removed the need for expensive servers and has significantly lowered the cost of EPoS stock control systems. This allows OpSuite to offer more advanced technology and additional value, for less.

Multi-Channel Operation

For many retailers, customers interact and buy across multiple touchpoints. This has resulted in a demand for EPoS solutions that can operate according to specific conditional requirements.

From location-specific pricing to temporary promotions, OpSuite can handle high demand retail environments using one single system. In-store, online, across mobile devices, or even at pop-up kiosks — give your customers the connected approach they expect.

Secure, Reliable and Strategic Data

With OpSuite, security is always a priority. From encrypted communication to full compliance with data regulations, your new EPoS system offers a level of security your retail business can be proud of.

OpSuite reporting tools are also extremely comprehensive and provide insights into areas such as inventory management and location-specific sales. This allows you to manage your stock more effectively and make informed business decisions — anytime, anywhere.

Free up Resources

OpSuite is also a valuable tool for helping you save time on everyday tasks and focus on growing your business in other areas. From inventory and supplier management to dynamic insights and data import, OpSuite’s customisable features free up valuable time and resources for your business.

If you’d like to learn more about the full range of features OpSuite can offer your retail business (or find out which features are coming next!), our EPoS system experts would be happy to help!

Ready to Enhance Your Retail Business with OpSuite?

The future of EPoS solutions is here and it starts with OpSuite. Book a discovery call with one of our OpSuite project managers to kickstart your new EPoS experience.